Privacy Policy

Last Updated: 5 February 2026

1. Introduction

Eudaris Receivables Solutions (“Eudaris”, “we”, “us”, or “our”) is committed to protecting your privacy and handling personal information responsibly and lawfully.

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or engage with our services.

Our website address is: https://www.eudaris.co.za

2. Applicable Law

We process personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) and any other applicable South African legislation.

3. Personal Information We May Collect

We may collect personal information when you:

submit a contact form,
request information about our services,
communicate with us via email, phone, or website channels.

The information we may collect includes:

Full name and surname
Email address
Phone number
Name of your organisation or school
Any other information you voluntarily provide in correspondence

We only collect information that is reasonably necessary to respond to enquiries and provide services.

4. Purpose of Collection

We may use personal information for the following purposes:

responding to enquiries and service requests,
providing information on our debtor management and receivables solutions,
preparing proposals or quotations,
communicating with prospective or existing clients,
improving our website and service delivery,
complying with legal obligations.

We do not sell, rent, or trade personal information to third parties.

5. Lawful Basis for Processing

We process personal information based on:

consent (where required),
legitimate business interests,
contractual necessity (where applicable),
compliance with legal obligations.

6. Cookies and Website Usage Data

Our website may use cookies or similar technologies to enhance functionality and improve user experience.

Cookies may collect limited information such as:

browser type and device information,
pages visited,
approximate location,
time spent on the website.

You may disable cookies through your browser settings. Disabling cookies may affect website performance or functionality.

7. Sharing of Personal Information

We may share personal information only when necessary and only with trusted service providers, including:

website hosting providers,
cybersecurity and spam prevention services,
IT and website maintenance providers,
email communication service providers.

These third parties may only process personal information on our instructions and must protect it appropriately.

We may also disclose personal information if required to do so by law, regulation, or court order.

8. Security Measures

We take reasonable technical and organisational steps to protect personal information against:

unauthorised access,
loss,
damage,
unlawful processing.

While we apply security measures in line with industry practices, no system can guarantee complete security and users submit information at their own risk.

9. Retention of Information

We retain personal information only for as long as necessary to:

fulfil the purpose for which it was collected,
comply with legal and regulatory obligations,
protect our legitimate business interests.

Where information is no longer required, we will take reasonable steps to delete or de-identify it.

10. Your Rights Under POPIA

You have the right to:

request access to personal information we hold about you,
request correction or updating of your personal information,
request deletion of personal information (where legally permissible),
object to the processing of personal information in certain circumstances,
withdraw consent (where processing is based on consent).

Requests may be made by contacting us using the details provided below.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, security, or privacy practices of third-party sites. Visitors are encouraged to review the privacy policies of any external websites they visit.

12. Processing Information on Behalf of Clients

Where Eudaris provides services to schools or organisations and processes personal information as part of those services, the relevant school or organisation may act as the “Responsible Party” in terms of POPIA, and Eudaris may act as an “Operator” processing information under contract and instruction.

13. Information Regulator (South Africa)

If you believe your personal information has been processed unlawfully, you have the right to lodge a complaint with the Information Regulator of South Africa:

The Information Regulator (South Africa)
Email: POPIAComplaints@inforegulator.org.za
Website: www.inforegulator.org.za/contact-us
Postal Address: P.O. Box 31533, Braamfontein, Johannesburg, 2017
Physical Address: JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be published on this page. Continued use of the website after changes are posted will indicate acceptance of the updated policy.

15. Contact Details

If you have questions about this Privacy Policy or wish to exercise your POPIA rights, please contact:

Eudaris Receivables Solutions
Email: admin@eudaris.co.za
Website: https://www.eudaris.co.za